Refund and Dispute Policy

This policy complies with EU consumer rights and applies to all online course purchases.

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Right of Withdrawal
You may cancel your purchase within 14 days of the transaction date for a full refund. This right applies regardless of whether you have started accessing the course.

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Requesting a Refund
To cancel, contact us at onlineed.access@gmail.com with your order details. We will confirm your cancellation and process your refund.

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Access Termination
Upon processing the refund, your course access is immediately revoked. Continued access post-refund is not permitted.

Processing Time
Refunds are processed within 14 days from the date of your cancellation request.

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Compliance
This policy meets EU requirements for digital content. For further details on your rights, please refer to the EU Consumer Rights Directive.

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Effective Date: March 4, 2025